FAQ


Shipping and Logistics

  • We partner with a range of different suppliers from Asia (Thailand, China, India, Vietnam, Tibet etc). This gives us the ability to provide our customers with quality products at affordable prices.
  • We ship worldwide!
  • We ship directly from our suppliers, and because of this, shipping can take anywhere between 4-6 weeks to be received. Please be sure to provide the correct delivery details for a safe and secure delivery. 

Where are you located?

  • We are located in Melbourne, Australia.

How can I get help with my order?

  • Please contact us regarding your order at hello@beyondbargains.net

    How can I be featured on your social media pages?

    • Simply tag us #beyondbargains on your social media posts for your chance to be featured or send your photo directly to our email hello@beyondbargains.net

    How secure is my personal information?

    • Beyond Bargain adheres to the highest security standards. Your personal information is used only for processing payment and shipping. Your credit card details will not be stored in our system.

     Returns & Defective Products

    • We have a guaranteed 15 day return policy for all customers of Beyond Bargains. If you are unhappy with your product, please return the item within 15 days of receiving it and we will refund you once it has been received. Your item must be unused and in the same condition that you received it. It must also be in the original packaging.
    • To return your product, please contact us at hello@beyondbargains.net for shipping information.
    • If you item arrives damaged, please send a photo to hello@beyondbargains.net and we'll send you a replacement.
    • You will be responsible for return shipping costs. Shipping costs are non-refundable. If you are receiving a refund, the return shipping cost will be deducted from your refund amount.

     


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